Encouraging Productive Conflict in Business

We refer to businesses as entities, which implies a computer-like state of calculated processes and a steady hum of output. Ah, wouldn’t that be nice? But these entities run on the power of imperfect human beings, and conflict in business is inevitable thanks to our uniquely human reactions and emotions.

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Emotional Regulation in Work Teams

In a work team setting, understanding your own emotions – as well as those around you – will help you react more effectively to challenges. Emotional regulation in work teams requires an awareness of your own state of mind and how your reactions affect the people around you.

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